Privacy Policy
Effective date: May 3, 2026
Inclara ("we," "us") operates inclara.us. This policy explains how we handle information collected through this website. Health information you share with us as part of our advocacy service is handled separately under our Health Information Notice and your signed authorization.
Information we collect
Information you provide: name, email, phone, and anything you enter in a contact or inquiry form.
Health-related information you choose to send: handled under our Health Information Notice and only after you sign a HIPAA authorization. Please do not send sensitive health details through the website's general contact form.
Automatically collected: device and browser data, IP address, pages viewed, and similar usage data via cookies and analytics.
How we use it
To respond to your inquiries, provide and improve our services, operate and secure the website, and comply with law.
Cookies and analytics
We use Google Analytics to understand site usage (pages viewed, general location, device type) and to measure whether our ads are working. This only runs if you accept it in the cookie banner shown on your first visit. Nothing loads before you choose, and you can change your choice anytime via "Cookie Preferences" in the footer. If you reject or take no action, no analytics cookies are set. You can also control cookies through your browser settings, and Google's own tools let you opt out of Analytics across all sites.
How we share it
We share personal information only with service providers who help us operate (under contract, and under a Business Associate Agreement where health information is involved), or where required by law. We do not sell your personal information.
Data security
We use administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.
Data retention
We keep information only as long as needed for the purposes above or as required by law.
Your rights
You may request to access, correct, or delete your personal information by contacting us. Additional rights may apply under your state's law.
Children
This website is not directed to children under 18, and we do not knowingly collect their information.
Third-party links
We are not responsible for the privacy practices of sites we link to.
Changes
We may update this policy and will post the revised effective date.
Contact
Please do not include health details in email to this address; it is for general inquiries only.